Our FAQ's that we get asked to help you get what you need at Formtech.

We do listen, if you have a question not list, please reach out and let us know? email info@formtech.co.nz

Does Formtech allow pickups?

Yes, absolutely. We have a large warehouse and retail space located at 7 Seven Mile Drive, Belfast for any local pickups.

You will see a local pickup option at the checkout stage. Select that!

Do you offer business accounts?

Yes, Absolutely. We now have our B2B service ready for sign up.

If you are a business, please get in touch via the form HERE, and we can provide you with a discount for bulk purchases.

What payment methods do you accept?

We accept all major credit cards, Afterpay and bank transfers. For more details, please visit our Payment Information section or this will show at the checkout stage.

How can I track my order?

Once your order is processed, you will receive an email with a tracking number.

You can use this number to check your order status on the Track Your Order page after login to your account. Check your SPAM folder in case you missed it!

What brands do you sell?

We stock quality brands that most people trust, Formtech is an official distributer for these brands:

  • 3DXTech Filaments USA
  • Polymaker Filaments China
  • iSANMATE Filaments China
  • KiwiFil Filaments NZ
  • Slice Engineering products USA
  • Capricorn Tube USA
  • Magigoo Products Malta
  • E3D online UK
  • Qiditech Products China

We always look for the best products that are new to the market and add them here as we go, keep an eye out for this page for more information.

What are your business hours?

The online shop is open 24/7 so no issues there.

We are open Monday through Friday for pickups, usually between 11am and 4pm each day.

Please call Jason on 0274 940250 if you need anything special outside these hours, we can see how to make the magic happen.

Do you ship internationally?

Yes, we ship Mostly to Australia and of course New Zealand. Shipping fees and times may vary depending on the destination.

Visit our Shipping Information page for details.

Where is Formtech located?

Formtech is in Christchurch, South Island, New Zealand.

We have also a warehouse and retail space with mountains of filaments, machines and all things cool.

Let's know if you need to make a visit, call us.

Contact us at Formtech

If we dont have a question here to answer what you need, please drop us an email below. With Thanks Jason